Drdsh Features
It's all about making your business goals a reality.
Conversation tools
- The sequence of messages.
- Automatic responses.
- Show customer details.
- Chat tagging.
- Support messages.
- File sharing.
- Archive conversations.
- Conversion.
- Record conversations.
- Ban visitors.
Employees
- Welcome automatically.
- Welcome manually.
- Send a link to invite to chat.
- Start conversation button.
- Transferring the conversation to another employee.
- Show visitor information.
- Group conversations.
- Tracking clients.
- Provide statistics and reports.
Personalization:
- Add your company's character and choose the appropriate color and place of chat.
- Customize your employees' profiles (photo, name, job title).
- Enhance chat and allow customers to complete procedures without talking to the team.
Reports and statistics:
- View a summary of performance.
- Chat reports.
- Extract reports data.
- Monitor the performance of customer support agents.
- Customer performance reports.
- Sales reports.
- Filter reports.
