Drdsh Features

It's all about making your business goals a reality.

Conversation tools

  • The sequence of messages.
  • Automatic responses.
  • Show customer details.
  • Chat tagging.
  • Support messages.
  • File sharing.
  • Archive conversations.
  • Conversion.
  • Record conversations.
  • Ban visitors.

Employees

  • Welcome automatically.
  • Welcome manually.
  • Send a link to invite to chat.
  • Start conversation button.
  • Transferring the conversation to another employee.
  • Show visitor information.
  • Group conversations.
  • Tracking clients.
  • Provide statistics and reports.

Personalization:

  • Add your company's character and choose the appropriate color and place of chat.
  • Customize your employees' profiles (photo, name, job title).
  • Enhance chat and allow customers to complete procedures without talking to the team.

Reports and statistics:

  • View a summary of performance.
  • Chat reports.
  • Extract reports data.
  • Monitor the performance of customer support agents.
  • Customer performance reports.
  • Sales reports.
  • Filter reports.