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Drdsh Features

It's all about making your business goals a reality.

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Conversation tools

  • The sequence of messages
  • Automatic responses.
  • Show customer details.
  • Chat tagging
  • Support messages.
  • File sharing
  • Archive conversations.
  • Conversion
  • Record conversations
  • Ban visitors
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Employees

  • Welcome automatically.
  • Welcome manually
  • Send a link to invite to chat.
  • Start conversation button
  • Transferring the conversation to another employee..
  • Group conversations
  • Tracking clients
  • Provide statistics and reports.
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Personalization

  • Add your company's character and choose the
  • Customize your employees' profiles (photo, name, job title).
  • Enhance chat and allow customers to complete procedures without talking to the team.
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Reports and statistics

  • View a summary of performance
  • Chat reports.
  • Extract reports data
  • Monitor the performance of customer support agents.
  • Customer performance reports
  • Sales reports
  • Filter reports
A new version is availableREFRESH